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Best Practice

Focus groups can form an important part of the process of using the HSE Stress Management Standards to assess and control risks related to work-related stress.

Focus groups are basically:

· Ways of listening to employees and learning from them;

· One way of facilitating active participation of employees in the risk assessment process for work-related stress;

· One way for management to demonstrate commitment to a participative process of managing the risks from work-related stress; and

· One way of gaining feedback on the success of implemented stress risk minimisation initiatives.

The purpose of using focus groups as part of the risk assessment process for work-related stress is to allow employees to draw on their own detailed knowledge of local and contextual factors to:

· Explore the sources of undue pressure in their work and to enable them to share perceptions and perspectives on underlying causes etc;

· Confirm or challenge the indications from the HSE Indicator Tool, other surveys and other management information;

· Prioritise the specific areas in which there is a need for action;

· Explore potential solutions; and

· Develop a set of action plans that help address the main causes of work-related stress.

Training Numbers and Locations

Focus Groups should include representatives from all major working groups within the organisation, however there is a risk that the group will become too large and thus be unable to function efficiently within time constraints.

We would suggest that there should be a representative from each division / section / working group, the principal Unions, plus any other major groups, including someone who can represent minority diversity groups.

The training of focus groups ensures that the members of the groups understand their responsibilities, are aware of the differences between pressure and stress, understand the basics of best stress management practice, plus feel confident in the identification of stress hazards, how to implement stress risk minimisation and monitor its effectiveness.

Duration

This courses is normally run as a one day course.

Venue:

The training course can be provided as an in-house course or at a local venue.

Cost:

Dependent on numbers, location, duration, etc.

Training courses start at just £75.00 per attendee, minimum cost £750.00, plus expenses & venue costs.